Traveling By Megabus For Wheelchair Users

Curated by
Whitney Bailey
Content via Wheelchair Travel
Wheelchair Travel
Curated by
Whitney Bailey

John Morris, a wheelchair user, is an experienced traveller. Airplanes and trains are his preferred methods of travel. However, for short trips, John will opt to ride on the bus to his destination. John uses his own experiences traveling with Megabus to give advice to fellow wheelchair users who decide to cruise the highway by bus.

Tickets and Reservation

Screen Shot from Megabus Homepage

Megabus tickets can be purchased on the company’s website up to the time of scheduled departure. John provides his readers with screenshots of the process along with detailed instructions.

John states that you can either choose a one-way or round trip itinerary, enter your desired cities, select a date and indicate how many passengers are traveling. John continues by writing that there will be three questions to answer concerning your accessibility needs.

“If you are traveling with a wheelchair, it is imperative that you indicate that you will be bringing a "mobility unit" on the form.”

John advises that if you require a personal care attendant that you book your tickets together because Megabus will provide your attendant with a free ticket! He praises Megabus for this accommodation. Once you have answered the accessibility questions, you will be redirected to the homepage to find your tickets. John strongly recommends choosing the shortest journey with the least amount of transfers/connections.

Seating arrangements is the next step in the reservation process. Megabus is unique in that just because a person uses a wheelchair doesn’t mean that they have to stay in said wheelchair for the entire ride, says John. Keep that in mind in case you would wish to sit in a regular seat.

Riding Megabus With A Wheelchair

John on bus in wheelchair

John suggests to arrive at the bus station/stop at least 20 to 30 minutes before the scheduled departure. He says to make sure to bring a copy of your ticket that is sent in an email. John pulls up the ticket on his iPhone for easy access.

John reminds his readers that Megabus motor coaches are double decker. The bus does have a “barrier free” access in the form of a portable ramp. John states that the ramp can be steep if the bus is not parked alongside a curb.

Megabus entrance with ramp

Wheelchair access is only offered on the first floor of the bus. This means that you will only be sharing the riding experience with a small amount of people because most riders are seated on the second floor. Wheelchairs are secured using the four Q-STRAINT straps and an across the chest belt is provided, if needed. Air conditioning and power outlets are located on an overhead console.

John admits that he does wait to use the restroom till he arrives at his destination because one seems to have to be mobility independent to fit in the restroom. All things considered, John believes that regional bus services can be a great option for a wheelchair traveler!

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